Maintain Optimal Functionality and Maximize Your Investment in Your Human Capital
TForce Annual Maintenance Services - Unlimited version ensures your system continues to operate smoothly and delivers ongoing value throughout the year.
Monthly Subscription with Unlimited Support Model.
Key Features of TForce's Annual Maintenance:
- Software Updates and Enhancements
- Priority Support
- Proactive Monitoring and Alerts
- Regular System Health Checks
- Improved System Uptime:
- Enhanced User Productivity
- Reduced Business Risks
- Maximized ROI
Support offering of Tforce's Annual Maintenance:
- Unlimited hours of functional support for the existing implemented system.
- The development of a new feature or function that is not part of the existing implementation will be considered a Change Request.
- 40 hours of limited technical support per month. Additional efforts will be considered as Change Requests.
- Hourly pricing for Change Requests will be $25.
- Resolution Time Target: 1 day (High), 3 days (Medium), 7 days (Low).
With our commitment to service excellence and deep expertise in SAP SuccessFactors, TForce is your ideal partner for annual maintenance services.