SAP Finance Base + Supply Chain Base AMS provides end-to-end managed support services covering finance, procurement, inventory, warehouse, logistics, and operational supply chain processes.
The AMS service is designed to ensure smooth ERP operations, reduce operational disruptions, improve user productivity, and support continuous business operations across finance and supply chain functions.
TFORCE provides a scalable AMS delivery model combining functional, technical, and operational support services tailored for growing enterprises.
The AMS package covers support for the following areas:
Finance & Controlling
· General Ledger (GL)
· Accounts Payable & Receivable
· Asset Accounting
· Financial reporting and closing support
Sales (Lead-to-Cash)
· Sales order processing support
· Billing and invoicing support
· Customer master maintenance
Procurement (Source-to-Pay)
· Vendor and purchasing support
· Invoice verification support
· Procurement issue handling
Inventory & Warehouse Management
· Inventory transaction support
· Stock movement support
· Goods receipt and issue support
· Warehouse process assistance
Supply Chain & Logistics
· Delivery and shipment support
· Order fulfillment support
· Logistics process troubleshooting
· Returns process support
Production & Planning (Basic)
· MRP support
· BOM support
· Basic production planning assistance
Support Model
· Remote AMS delivery
· Optional onsite support
· SLA-driven support approach
· Ticket-based support process
· Escalation management framework
· Business-hours support model
Optional Add-On Services
· 24x7 support coverage
· Dedicated support consultant
· Custom developments and enhancements
· Integration monitoring and support
· Advanced analytics support
· Release and upgrade support
· Extended onsite support