Maximize the efficiency and effectiveness of your procurement processes with TForce's Annual Maintenance Services for SAP Ariba Downstream.
SAP Ariba is a powerful procurement platform, but ongoing maintenance is crucial to ensure it continues to deliver optimal value. Our Annual Maintenance Services provide comprehensive care to keep your Ariba environment running smoothly and optimized for continuous improvement.
Monthly subscription with unlimited support.
The AMS package includes support for the implemented below modules only,
- SAP Ariba Buying.
- SAP Ariba Buying and Invoicing.
- SAP Ariba Contract Invoicing.
- SAP Ariba Catalog.
- SAP Ariba Invoice Management
Key Features of TForce's Ariba Annual Maintenance:
- Regular Updates and Enhancements
- Expert Support
- Proactive Monitoring and Alert
- Regular System Health Check
- Maximize Your Investment
- Enhanced Procurement Efficiency
- Improved User Productivity:
- Reduced Procurement Costs
- Mitigated Risk
Support offering of Tforce's Annual Maintenance:
- Unlimited hours of functional support for the existing implemented system.
- The development of a new feature or function that is not part of the existing implementation will be considered a Change Request.
- 40 hours of limited technical support per month. Additional efforts will be considered as Change Requests.
- Hourly pricing for Change Requests will be $25.
- Resolution Time Target: 1 day (High), 3 days (Medium), 7 days (Low).
With our commitment to service excellence and deep expertise in SAP Ariba, TForce is your ideal partner for annual maintenance services.